Information Relative to the Implementation of the Republic Act No. 9485

(Anti-Red Tape Act of 2007)

• Citizen's Charter Frontline Services - Division Office

  • Citizen’s Charter Frontline Services (DepEd Central Office, DepEd Regional Office, and DepEd Division Offices and Schools) – A copy can be downloaded from DepEd Memorandum No. 342 dated August 3, 2009 re Adoption and Implementation of a Citizen’s Charter of the Department of Education in Compliance with Republic Act No. 9485-Anti-Red Tape Act of 2007 and its Implementing Rules and Regulations
  • 2021 Citizen's Charter Manual In consonance with Republic Act 11032 or the Ease of Doing Business and Efficient Government Service Delivery Act of 2018, the Schools Division of Ozamiz City has formulated its Office ...
    Posted Jan 13, 2022, 10:10 PM by Regie Catedral

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6. Public Assistance and Complaints Desk (PACD) and Suggestion Box (24/7)

• Form 1-Commendation (Papuri)
• Form 2-Request for Assistance (Paghingi ng Tulong)
• Form 3-Complaint (Reklamo)
• Form 4-Recommendation (Mungkahi)

7. ARTA Monitoring

8. Anti-Fixing and No Noon Break Posters

• Guidelines in the Display of Anti-Fixer Campaign and No Noon Break Rule 
• Posters (as per O.M. No. 67, s. 2011)
• Anti-Fixer Poster (English)
• Anti-Fixer Poster (Filipino)
• No Noon Break Poster (English)
• No Noon Break Poster (Filipino)

9. Primer on RA 9485 (Anti-Red Tape Act of 2007)

• Contact Center ng Bayan Website
• About Contact Center ng Bayan
• CSC MC No. 15, s. 2012 – Lodging of ARTA-Related Complaints through the Contact Center ng Bayan 1-6565